Refund Policy
We offer refunds on eligible products within 30 days of the purchase date. To qualify for a refund, the item must meet the following conditions:
- It must be unused, unworn, and in its original packaging.
- The item should have all original tags and labels attached.
- A valid proof of purchase or order confirmation.
Once we receive and inspect the returned item, we will process the refund within 5-7 business days. Refunds will be credited to the original payment method. Please note that shipping fees are non-refundable. If the item was received as a gift, the refund will be issued as store credit.
Return Policy
Customers can return products within 30 days of the delivery date. To be eligible for a return:
- The product must be in its original condition (unworn, unwashed, and free from damage).
- It should include all original packaging, tags, and accessories.
- Returns must be initiated through our customer support team before sending the item back.
If your return is approved, you may opt for a replacement, exchange, or refund. To speak with us, please get in touch with Customer Service at essentialsclothingstore1375@gmail.com.